Recommendation 15 – Making it happen – pulling together
All future service development and delivery must be done in partnership with the people of SLWRS with a focus on co-production.
The National Standards for Cummunity Engagement must be observed by all.
All relevant partners should participate in these sessions including those that control wider infrastructure.
An implementation plan with realistic timescales and adequately resourced, needs to be robustly governed with clear accountability, reporting to the Highland Health and Social Care Committee.
Independent external third party facilitation should be deployed as required and agreed.
In view of the aspiration in these recommendations and the Major Service Redesign Programme underway, Scottish Government should seek regular and robust assurance that satisfactory progress is being made.